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Terms of Service

Effective Date: April 10, 2026 | Version 1.0
Website: www.firmpulse.ai | Contact: contact@firmmatters.net

IMPORTANT — PLEASE READ CAREFULLY. By checking the acceptance box during account registration, you confirm that you have read and agree to this Terms of Service agreement. If you do not agree, do not create an account or use the Service.

1. Definitions

Agreement: This Terms of Service, including amendments made from time to time.

FirmPulse / Service: The FirmPulse.ai web-based reporting and analytics platform, including features, tools, optional AI-powered analysis, and report generation capabilities.

FirmMatters: The owner and operator of FirmPulse.ai.

User Data: Financial reports, billing exports, CSV/Excel files, and other content uploaded by you to the Service.

2. License and Restrictions

Subject to compliance with this Agreement, FirmMatters grants you a limited, non-exclusive, non-transferable, revocable license to use FirmPulse for internal business use.

You may not:

  • Copy, share, sell, sublicense, or distribute the Service.
  • Reverse engineer or attempt to extract source code.
  • Use the Service to create or support a competing product.
  • Use the Service unlawfully or in breach of confidentiality obligations.
  • Share a single account between multiple users.

3. User Data and Privacy

You retain ownership of User Data uploaded to the Service.

By uploading User Data, you grant FirmMatters a limited license to store, process, and analyze it solely to provide the Service.

FirmMatters uses industry-standard security safeguards, but no online system is completely secure.

Data may be retained as needed to provide the Service and satisfy legal obligations; you may request deletion by contacting FirmMatters.

4. Acceptable Use

You agree not to use the Service to:

  • Process data without appropriate authority or consent.
  • Upload malware or harmful code.
  • Disrupt the Service or engage in fraudulent or unlawful activity.
  • Infringe FirmMatters or third-party intellectual property rights.

5. Subscription and Payment

FirmPulse is provided by subscription. Paid plans are billed in advance and fees are non-refundable unless required by law or expressly agreed.

Pricing may change with at least 30 days notice. Continued use after a pricing change means you accept the new pricing.

6. AI-Powered Analysis (Optional)

AI Analysis is optional and not enabled by default. It runs only when you explicitly trigger it in the platform.

When triggered, report data may be transmitted to Anthropic Claude via API in accordance with applicable policies.

AI output is informational only and does not constitute legal, accounting, or financial advice.

7. Disclaimers and Liability

The Service is provided "as is" and "as available" without warranties, to the maximum extent permitted by law.

FirmMatters total aggregate liability is limited to the greater of fees paid in the 12 months preceding the claim or CAD $100. Indirect and consequential damages are excluded to the maximum extent permitted by law.

8. Termination, Governing Law, and Updates

This Agreement starts at acceptance during registration and continues until terminated.

The Agreement is governed by the laws of Canada and the province in which FirmMatters operates. Canadian courts have exclusive jurisdiction.

FirmMatters may update these Terms and will notify users of material changes via email or in-app notice.

9. Full Agreement Notice

This page is the in-product Terms of Service reference for Version 1.0. If you require a printable copy, use your browser print option on this page.